Operations Assistant

Responsibilities

• Work with operations, customer service, drivers and customers.
• Track and trace shipments from entry through billing.
• Execute shipment plans within the scope of branch operations and United Van Lines.
• Update shipment status daily.
• Timely status of all orders in the computer as required.
• Research delivery, status, and billing problems.
• Rating and memoing of previous day’s paperwork.
• Inform Customer Service representatives of any problems regarding an order immediately.
• Maintain excellent communications with customers scheduling and timeliness.

Requirements

• A Bachelor’s degree or equivalent combination of education and experience.
• A minimum 1 year of experience desired, Operations experience is a plus.
• Excellent communication skills.
• Detail and customer service oriented.
• Basic computer skills, including Microsoft Office Suite and Google G Suite.

Qualifications

• Candidate must be able to communicate effectively at all levels of the organization.
• Must be organized.
• Proven track record of working in a team environment and autonomously.

Skills

• Excellent communication skills.
• Basic understanding of transportation logistics.
• Partnership and teamwork ability.
• Ability to work with little oversight.
• Very organized and work in a timely manner.
• Problem solving and conflict resolution.
• Excellent telephone communication skills, have a clear and pleasant speaking voice.
• Team oriented and personally committed to continuous improvement.
• Demonstrated ability to interface effectively and positively with all members of the organization.
• Basic computer and typing skills for basic Microsoft Office and Google G Suite applications.

Benefits

(Not specified)

Pay

(Not specified)

Schedule

(Not specified)