Workforce Coordinator, Homeless Services

Key Responsibilities

• Open, manage, and maintain daily operations of the workforce center
• Maintain a structured, professional, and welcoming environment for all participants
• Monitor attendance, daily sign-ins, and client engagement
• Provide general supervision of the space and maintain organization throughout the day
• Lead or support daily workshops (resume building, interview skills, job readiness, life skills)
• Provide one-on-one assistance with: Resume development, job applications, interview preparation, reinforce workplace expectations, accountability, and professional behavior
• Assist clients with job search activities and employment planning
• Help clients access certifications (OSHA, CPR, Food Handlers, Guard Card, etc.)
• Support clients in overcoming barriers to employment, including transportation, documentation, and housing instability
• Track daily participation, services provided, and outcomes
• Maintain accurate records for reporting (employment placements, certifications, attendance)
• Aid with data entry and program documentation
• Support coordination of hiring events, guest speakers, and training sessions
• Communicate updates to the Program Manager regarding client progress and needs
• Provide follow-up support to clients after employment placement when needed

Skills & Qualifications

• Strong communication and interpersonal skills
• Experience with resume writing and job search support
• Organized with strong attention to detail and data tracking
• Comfortable working with diverse and underserved populations
• Ability to take initiative and manage daily operations independently

Preferred Experience

• Workforce development, case management, or employment services experience
• Experience working with individuals experiencing homelessness or barriers to employment
• Familiarity with job platforms (Indeed, Instawork, etc.)
• Experience facilitating workshops or group sessions

Core Competencies

• Leadership in a client-facing environment
• Problem-solving and adaptability
• Accountability and consistency
• Compassion with clear boundaries
• Strong organizational skills

About The Downtown San Diego Partnership

The Downtown San Diego Partnership (DSDP) is a nonprofit organization that serves as the principal voice and driving force behind the economic prosperity and cultural vitality of Downtown San Diego through membership, advocacy, public services, and community investment.

Our Values

• Deliver excellent service
• Be fun and open-minded with a quirky sense of creativity
• Pursue growth and learning
• Nurture a safe work environment
• Inclusiveness and diversity

DSDP is an Equal Employment Opportunity employer.