Workforce Case Manager

About the Role

Join the Flying HIGH, Inc team as a Workforce Case Manager and help make lives better every day. Experience the gratitude of individuals achieving their goals and overcoming barriers, with support and coaching from team members across departments. Creativity is valued and encouraged in this role.

Schedule

Full-time position with a compressed workweek, Monday through Friday.

Benefits

• 14 paid holidays from day one
• 2 weeks paid vacation after 90 days
• 40 hours of sick time, accruing up to 80 hours
• Medical and supplemental benefits

Responsibilities

• Engage participants in the interactive screening process to identify needs, barriers, and goals.
• Develop effective Customized Employment Plans (CEPs) and/or Recovery to Work Plans (RTWs) to help job seekers overcome employment barriers and obtain the PDC’s BIG 4 or 5.
• Conduct regular meetings with participants to provide support and motivation to assist them in moving forward throughout the progression of the CEP.
• Place job seekers in appropriate employment pathways according to their aptitude.
• Utilize all PDC employment pathways as needed to help job seekers develop needed technical and life skills to successfully obtain and maintain good-paying career employment (WTYF, Merit-based employment, Dual-employment, Direct employment).
• Effectively place job seekers into PDC’s enrichment/educational workshops to prepare them for employment.
• Effectively utilize financial support services to help job seekers overcome employment barriers.
• Ensure that participants have successfully overcome initial barriers and are prepared to be placed into the employment pool.
• Input all required information and client data into PDC’s case management system regularly and by due dates.
• Engage in community outreach to inform participants and partners of services provided by the PDC.
• Be based at the primary location with willingness to work out of alternate PDC offices (Youngstown/Salem/Warren).

Requirements

• High School Diploma or equivalent; Associate degree or Bachelor’s degree in social work or related field, or two years’ relevant work experience.
• Demonstrate effective documentation and organizational skills.
• Demonstrate the empathy necessary for working with a diverse population (adults with a history of SUD, criminal backgrounds).
• Reliability and dependability are essential.
• Valid Ohio Driver's license and proof of insurance.
• Drug-free workplace.