Workforce Accommodations Specialist

Key Responsibilities

The Workforce Accommodations Specialist will work closely with the employee, healthcare provider and employer to explore accommodations that will assist the employee in performing the essential functions of their job. The Specialist reviews complex medical information for temporary and permanent accommodation requests; and works with the client to identify reasonable accommodations under the ADAAA, state law, PWFA and/or client requirements.

• Conduct thorough and confidential assessments of accommodation requests, including reviewing medical documentation and engaging in an interactive process with employees and their supervisors/HR Partners.
• Serve as the primary point of contact for employees with disabilities, providing guidance and support in requesting and implementing reasonable accommodations.
• Manage a caseload of open accommodation requests.
• Facilitate the interactive process between the employee and their employer to determine the most effective accommodation.
• Engage with medical vendors to clarify and validate the request for accommodation.
• Review the essential job functions provided by the employer along with restrictions/limitations provided by the employee and their treating provider to confirm the employee can meet the essential functions with or without the accommodation(s) requested.
• Stay current on both State and Federal laws and regulations surrounding the ADA and other relevant legislation.
• Educate employees and HR on complicated aspects of return to work, accommodations, and complex case processes.
• Maintain a high level of confidentiality and abide by HIPAA rules and regulations.
• Maintain accurate, detailed documentation.
• Collaborate with team members, client representatives, and management in identifying and implementing improvement opportunities.

Required Knowledge, Skills, Abilities, Competencies, And/Or Related Experience or equivalent experience gained from any combination of formal education, on-the-job training, and/or work and life experience

• BS/BA in Human Resource Management, Vocational Rehabilitation, or equivalent work experience.
• Experience in one or more of the following areas: RTW Services, Labor Relations, Absence Management, Disability Claim Management, Project Management.
• Experience with ADA (Americans with Disabilities Act) and familiarity with FMLA (Family and Medical Leave Act).
• Analytical skills.
• Attention to detail.
• Sound facilitation skills.
• Strong oral and written communication skills.
• Ability to work independently.
• Strong organizational skills, including the ability to prioritize work and multi-task.

Physical Requirements

• Sitting for prolonged periods of time, frequently standing, walking distances up to one mile, bending, crouching, kneeling, reaching, occasionally lifting 25lbs.
• Extensive typing.
• Picking up and holding small objects.
• Otherwise using primarily the fingers rather than the entire hand.
• Visual acuity sufficient to perform activities such as preparing and analyzing data and figures; transcribing notes; viewing a computer terminal and extensive reading.
• Hearing sufficient to understand verbal instruction and answer telephones.

What We Offer

• An annual performance bonus for all team members.
• A generous 401(k) company match that is immediately vested.
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account.
• Multiple options for dental and vision coverage.
• Company provided Life & Disability Insurance to ensure financial protection when you need it most.
• Family friendly benefits including Paid Parental Leave & Adoption Assistance.
• Hybrid work arrangements for eligible roles.
• Tuition Reimbursement and Continuing Professional Education.
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays.
• Volunteer days, community partnerships, and Employee Assistance Program.
• Ability to connect with colleagues around the country through our Employee Resource Group program.

Our Values

• Integrity.
• Empowerment.
• Compassion.
• Collaboration.
• Fun.

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.