Workflow Deployment- ServiceNow Adjunct Instructor

About the role

California Institute of Applied Technology (CIAT) is growing and seeks educators and professionals with a passion for mentoring others. CIAT prepares students for professional success by offering practical training in today’s most competitive technology fields.

Responsibilities

• Available to teach synchronous online courses via Microsoft Teams on Monday and Tuesday every week
• Plan and organize instruction in ways that maximize virtual student learning and engagement
• Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs
• Employ appropriate teaching and learning strategies to communicate subject matter to students
• Mastery of Subject Matter:
• Possess thorough and accurate knowledge of Service Now workflow deployment. Hands-on experience with ServiceNow administration, application development, and performance analytics.
• Collaborate with colleagues, attend meetings and academic initiatives for overall program improvement
• Stay current in their subject matter through professional development, involvement in professional organizations, and attending meetings, conferences, or workshops
• Keep updated with advancements and best practices in adult education and instructional design, participating in relevant workshops, conferences, and training sessions to enhance teaching skills and incorporate innovative methods into virtual course delivery
• Curriculum Development:
• Design, update, and align course materials with college standards for adult learners
• Develop hands-on labs, assessments, and other course materials, while evaluating their effectiveness
• Select the instructional materials that align with course objectives
• Ensure compliance with accreditation standards for instructional quality and education
• Adhering to College Policies and Procedures:
• Maintain compliance with accreditation related to instructional and the quality of education, scheduled class hours requirements and CIAT policies and procedures
• Promote collaboration with other staff members and participate in the implementation of new projects, ideas, etc.
• Adhere to the CIAT business casual attire policy

Requirements

• Bachelor's degree (required)
• Preferred degree in Business Administration, Information Technology, Computer Science, Organizational Management, or related Technology and/or Business Administration fields
• Official transcripts of the bachelor's degree must be provided
• Minimum of three years of professional experience working with ServiceNow or two years of ServiceNow administration experience and one year of IT Service Management experience
• Preferred Industry Certifications not limited to ServiceNow Certified Application Developer, ServiceNow Application Specialist, ServiceNow Systems Administrator, or ServiceNow Implementor. Prior experience in curriculum development and instructional design for college-level courses is preferred
• Preferred experience in Canvas, Moodle, Cornerstone, Blackboard, Saba, Chamilo or iSpring
• Demonstrated expertise and knowledge in using the functions and features of the ServiceNow platform. Demonstrate an understanding of ServiceNow principles and best practices
• Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture
• Commitment to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives
• Knowledge of current trends, best practices, and didactic approaches in higher education
• Demonstrated ability to deliver engaging and effective lesson plans that meet the diverse needs of students
• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
• Compliance with all college policies, procedures, and regulations, including those related to academic integrity, student conduct, and instructional delivery
• Follow communication guidelines to ensure high levels of customer satisfaction and professionalism
• Must be able to embody CIAT’s mission, vision, purpose and values

Qualifications

• Bachelor's degree (required)
• Preferred degree in Business Administration, Information Technology, Computer Science, Organizational Management, or related Technology and/or Business Administration fields
• Three years of professional experience working with ServiceNow or two years of ServiceNow administration experience and one year of IT Service Management experience
• Industry Certifications not limited to ServiceNow Certified Application Developer, ServiceNow Application Specialist, ServiceNow Systems Administrator, or ServiceNow Implementor. Prior experience in curriculum development and instructional design for college-level courses is preferred
• Experience in Canvas, Moodle, Cornerstone, Blackboard, Saba, Chamilo or iSpring
• Demonstrated expertise and knowledge in using the functions and features of the ServiceNow platform. Demonstrate an understanding of ServiceNow principles and best practices
• Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture
• Commitment to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives
• Knowledge of current trends, best practices, and didactic approaches in higher education
• Demonstrated ability to deliver engaging and effective lesson plans that meet the diverse needs of students
• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
• Compliance with all college policies, procedures, and regulations, including those related to academic integrity, student conduct, and instructional delivery
• Follow communication guidelines to ensure high levels of customer satisfaction and professionalism

Skills

• ServiceNow workflow deployment
• ServiceNow administration, application development, and performance analytics
• Collaboration with colleagues and academic departments
• Professional development and involvement in professional organizations
• Curriculum development and instructional design for college-level courses
• Canvas, Moodle, Cornerstone, Blackboard, Saba, Chamilo or iSpring
• Functions and features of the ServiceNow platform
• Teaching and learning strategies
• Effective lesson planning
• Communication skills (verbal and written)
• Collaborative work with colleagues and administration
• Fostering an inclusive and supportive learning environment

Benefits

CIAT offers a flexible schedule and remote work options, with live classes scheduled twice a week (Monday and Tuesday) from 6:00pm-9:30pm Pacific Time.

Pay

The starting salary range for the Workflow Deployment- ServiceNow Adjunct Instructor is $38.00-$42.00 hourly/DOE. Salary is determined based on a variety of factors including education, experience, and other business and organizational needs.

Schedule

This is a variable hour position. Days and hours of work are usually Monday through Friday, but weekend and evening hours are required. Live classes are scheduled twice a week (Monday and Tuesday) from 6:00pm-9:30pm Pacific Time.