Workflow Coordinator

About the Role

This role coordinates the daily staffing functions of practice groups by balancing workloads and ensuring the timely, accurate delivery of value-added services to internal and external clients. This position operates in a flexible Monday–Friday environment and performs legal practice assistant responsibilities for one or more attorneys. Hours for this role are 9:30-6:00 PT.

Responsibilities

• Direct daily workflow operations for a high-performing legal support team.
• Strategically balance workloads and coordinate coverage to maximize efficiency and ensure seamless attorney support.
• Manage staffing logistics, including PTO, leave requests, and backup assignments, while collaborating with leadership to maintain uninterrupted service.
• Serve as the central point of contact for incoming service requests, leveraging ServiceNow to prioritize, assign, and monitor work for optimal turnaround times.
• Deliver hands-on production support, quality control, and troubleshooting for high-priority projects while providing exceptional client service to attorneys, business professionals, and internal stakeholders.
• Execute advanced Legal Practice Assistant responsibilities, consistently driving operational excellence, responsiveness, and superior service delivery.

Qualifications

• Excelling in a fast-paced, deadline-driven environments by managing competing priorities with precision and professionalism.
• Leveraging advanced legal technology expertise, deep knowledge of firm best practices, and exceptional organizational skills to anticipate attorney's needs.
• Optimizing workflows and delivering high-quality work.
• Demonstrating strong leadership by guiding peers, producing polished legal documents and correspondence, and maintaining accuracy, efficiency, and outstanding client service under pressure.
• A high school diploma or equivalent.
• A minimum of 5 years of relevant Legal Practice Assistant experience, or equivalent.

Preferred Qualifications

• Microsoft Office suite
• BA degree

Why Join Ashurst Perkins Coie?

Join a collaborative, high-performing Business Operations team where your expertise will help shape the employee experience across our global organization. In this role, if you are passionate about delivering exceptional service and making a lasting impact, you will find meaningful opportunities to grow your career while helping create an outstanding experience for our people.

Benefits

• Annual discretionary bonus
• 401(k) plan
• Medical, dental, and vision insurance
• Accrued paid time off plan starting at 20 days annually
• Personal medical and parental leave
• Up to 10 paid holidays
• Family care benefits

Pay

• Colorado: $81,530.00 to $122,790.00 annually
• Illinois: $86,040.00 to $129,590.00 annually
• Washington state: $86,000.00 to $129,530.00 annually
• Washington, D.C.: $92,880.00 to $139,890.00 annually

This job is remote.