Workflow Administrator

Location: Arlington, VA (100% onsite at the Pentagon)

Travel: Yes - 10% of the time

Minimum Clearance Required: Top Secret (active TS clearance required to start; must be able to obtain TS/SCI)

About the Role

SAIC is seeking a Workflow Administrator to provide direct support to the Office of the Under Secretary of War for Research and Engineering (OUSW(R&E)) Executive Secretary Office, ensuring the timely, accurate, and compliant routing of executive-level correspondence, decision packages, and formal staff actions. This role is critical in maintaining the integrity of the formal coordination and approval process within a fast-paced, high-visibility environment.

Responsibilities

• Manage and track executive correspondence packages throughout the review and approval lifecycle, ensuring adherence to OUSW(R&E) and DoW correspondence standards.
• Coordinate routing of decision memorandums, taskers, reports, and formal packages using approved workflow systems (e.g., CATMS).
• Ensure all submissions meet format, policy, and quality control standards before advancing to leadership for review or signature.
• Review content for completeness, accuracy, and appropriate clearances prior to forwarding to the Executive Secretariat or higher-level offices.
• Maintain logs, databases, and dashboards to track correspondence progress, due dates, and performance metrics.
• Serve as a primary point of contact between the Executive Secretary Office, subordinate directorates, and external stakeholders to facilitate timely package coordination.
• Identify and recommend process improvements to streamline routing, reduce bottlenecks, and enhance transparency.
• Ensure accurate archiving and recordkeeping of all approved and historical correspondence in accordance with OUSW(R&E) records management policies.
• Provide general office support, assist in scheduling coordination, meeting preparation, and communication tracking as required.
• Edit and format administrative correspondence, reference materials, reports, and briefings in accordance with DoD 5110.4-M Manual for Written Material.
• Process a myriad of actions, both classified and unclassified taskers, including editing incoming/outgoing executive-level correspondence, handling customer service phone calls, correspondence inquiries, and other special projects dispatched by the OUSW(R&E).

Requirements

• US citizenship.
• Bachelor’s degree with at least ten (10) years of relevant experience; or Master’s degree with eight (8) or more years of experience. Additional years of experience may be accepted in lieu of a degree.
• Familiarity with DoW correspondence standards, staffing processes, and executive-level communication practices.
• Strong organizational and time management skills; ability to multitask in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, SharePoint, and correspondence tracking systems (e.g., CATMS or similar).

Qualifications

• Proactive and self-motivated with strong attention to detail.
• Fast learner able to quickly adapt to changing priorities and systems.
• Demonstrated ability to work effectively under tight deadlines.
• Strong interpersonal skills and ability to engage with senior executives and cross-functional teams.

Pay

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.