Workers' Compensation Senior Manager

About the role

We are a fast-growing start-up company providing risk management and workers’ compensation services. This opportunity supports a major U.S. aviation client, offering a salary range of $125K–$140K, up to 10% annual bonus, Day-1 benefits, unlimited vacation (RTO), and executive visibility in a high-impact role. Total pay compensation potential up to $154,000.

Responsibilities

• Lead and own the regional workers’ compensation program strategy, execution, and performance results
• Manage a team, provide training and development, and ensure the team meets and exceeds all goals and objectives
• Oversee day-to-day regional claims activity to ensure regulatory compliance, reserve accuracy, litigation management, and service excellence
• Serve as the primary escalation leader for complex, high-exposure, or sensitive claims matters
• Partner with the aviation client’s Risk Management team to align program outcomes with organizational priorities
• Establish and monitor KPIs, SLAs, and performance metrics for TPAs and insurance carriers
• Lead claim reviews, stewardship meetings, and performance discussions with external partners
• Provide technical expertise across complex, multijurisdictional claims
• Analyze loss trends, claim duration, severity drivers, and cost containment opportunities
• Identify systemic risks and implement corrective strategies
• Design and enhance governance processes, workflows, and reporting frameworks
• Drive continuous improvement initiatives that strengthen both financial and service outcomes
• Promote a culture grounded in accountability, transparency, and performance

Requirements

• Minimum five (5) years of progressive workers’ compensation claims experience
• Minimum two (2) years leading lost-time adjusters or claims teams
• Demonstrated oversight of complex, multistate workers’ compensation portfolios
• Proven partnership experience with insurance carriers and TPAs
• Experience driving measurable program improvements preferred
• Aviation or other highly regulated industry experience preferred

Qualifications

• Bachelor’s degree from an accredited university required
• CPCU, AIC, ARM, or other advanced industry designations strongly preferred