Senior Workplace Manager

Responsibilities

• Manage the day-to-day office operations including coordinating repairs and maintenance, food/beverage program, janitorial services, physical security, and space management.
• Oversee vendor relationships and procurement, including sourcing, contracts, RFPs, purchase orders, invoicing, and service performance.
• Ensure lease obligations are met and building-related issues are addressed effectively.
• Oversee workplace budgets, ensuring management of operational and capital expenditures.
• Utilize the internal ticketing system to prioritize requests, coordinate services, and deliver timely resolutions.
• Mentor and develop Workplace team members while fostering a collaborative, high-performing culture.
• Ensure compliance with health and safety, fire, sustainability, and all applicable legal and regulatory requirements.
• Lead workplace projects and regional initiatives from planning through execution, ensuring alignment with global standards, on-time delivery, and effective stakeholder communication.

Requirements

• 5+ years of experience in real estate, workplace services, and/or facility management within a corporate office setting.
• 3+ years of experience leading and developing teams through coaching, communication, performance management, and conflict resolution.
• An understanding of facility systems (HVAC, lighting, electrical, plumbing) and ability to communicate with trades to assess needs and troubleshoot issues.
• Experience using work order ticketing systems, project management tools, financial and space management software (such as BMS, Lenel, ServiceNow, Monday.com, OfficeSpace, and Microsoft 365).
• Familiarity with architectural drawings and construction documentation.
• Experience managing budgets and financial planning for operational expenses.
• Strong strategic thinking, planning and problem-solving skills, with the ability to develop long-term operational strategies, manage competing priorities, and drive continuous improvement.
• Outstanding communication and interpersonal skills, and the ability to collaborate cross-functionally and share best practices.
• Ability to lift up to 40 pounds and flexibility to work outside of regular business hours as needed.

Pluses

• Experience supporting software development and/or creative teams within the video games, film, television and/or music industry.
• IFMA qualification.
• OSHA Safety training or equivalent.
• Corporate office construction project experience.
• Passion for Rockstar Games.