Workers' Compensation Product Manager

About the role

This pivotal role ensures the accuracy, efficiency, and effectiveness of our Enterprise Claims workers’ compensation product. You will collaborate closely with cross-functional teams to enhance product offerings, streamline workflows, and drive product development. This is a hybrid role.

Responsibilities

• Conduct comprehensive analyses of product, including feature performance, utilization trends, and user feedback; identify areas for improvement and recommend actionable solutions to enhance product functionality and user experience.
• Utilize data analysis techniques to extract meaningful insights and identify patterns to inform product development and optimization efforts.
• Stay abreast of evolving workers’ compensation regulations, regulatory compliance rules, and industry standards impacting workers’ compensation claim management practices.
• Collaborate with product management, software development, quality assurance, and customer support teams to obtain requirements, prioritize enhancements, and facilitate the successful implementation of product improvements; act as a subject matter expert and provide guidance on technical and functional aspects of the Enterprise Claim workers’ compensation product.
• Participate in quality assurance activities to validate product enhancements, ensure accuracy and consistency in claim management, and verify compliance with predefined specifications and requirements; conduct thorough testing and troubleshooting to identify and resolve any issues or discrepancies.
• Assist the documentation and training team to develop comprehensive documentation, training materials, and user guides to support internal teams and external stakeholders in understanding and effectively utilizing the workers’ compensation claim product; provide training sessions and demonstrations as needed to ensure proper product adoption and utilization.
• Proactively identify opportunities for process optimization, automation, and efficiency gains within the claim management product lifecycle; drive initiatives to streamline workflows, reduce manual interventions, and improve overall product performance.

Requirements

• Bachelor's degree in a related field.
• Advanced degree or professional certifications (e.g., SCLA, ARM) preferred.
• 5+ years of experience in healthcare industry roles with a focus on Workers Compensation claim management.
• Proven leadership experience, especially in matrix or cross-functional settings, is highly desirable.

Skills

• Strong understanding of claim management processes, reporting, and regulatory compliance.
• Excellent analytical skills with the ability to interpret complex data sets, identify trends, and draw actionable insights.
• Solid understanding of software development methodologies, agile principles, and experience working in cross-functional teams.
• Exceptional interpersonal skills as well as verbal and written communication skills with the ability to articulate technical concepts to non-technical stakeholders and collaborate effectively across diverse teams.
• Experience with creating and leading presentations and/or conducting training with various levels of users.
• Detail-oriented mindset with a focus on accuracy, thoroughness, and continuous improvement.
• Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.
• Aptitude for learning systems and technical processes.
• Adept at thriving in a fast-paced environment with firm deadlines with demonstrated ability to manage details and timelines for multiple simultaneous complex projects.
• Demonstrated ability to provide product requirements and drive innovation.

Benefits

A comprehensive benefits package is available for full-time regular employees and includes:

• Medical (HDHP) with Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K and ROTH 401K
• Paid time off

Pay

CorVel uses a market-based approach to pay, with salary ranges varying depending on location. Factors considered include federal, state, and local minimum wage requirements, geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. The pay range for this role is $99,250 - $166,777.

About CorVel

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health, and disability management industries. Founded in 1987 and publicly traded on the NASDAQ since 1991, CorVel invests in human capital and technology to deliver innovative and integrated solutions. With over 4,000 employees across the United States, CorVel embraces core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT!).