Workday Student Analyst

About the role

This position plays a key role in supporting and enhancing TSTC’s Workday Student system to strengthen operational efficiency and improve the overall enrollment experience. The successful candidate will serve as a knowledgeable Workday resource, responsible for maintaining system accuracy, troubleshooting issues, and assisting with configuration to meet evolving enrollment needs.

Responsibilities

• Support the configuration and maintenance of Workday Student modules such as Admissions, Records, Financial Aid, Advising.
• Assist in testing system changes and implementing updates or enhancements.
• Maintain business processes and configuration documentation.
• Maintain and audit employee data for accuracy and compliance within Workday.
• Create and run basic to intermediate Workday Student reports and dashboards for internal use.
• Assist in data analysis for Enrollment metrics and ad-hoc requests.
• Respond to and resolve routine Workday Student system issues and service requests.
• Escalate more complex issues to senior analysts or IT, as needed.
• Provide general support to Enrollment team members and end users on Workday Student functionality.
• Help develop user guides and training materials to support Workday Student adoption.
• Provide basic training to new Workday Student users and serve as a resource for common system questions.
• Work with Enrollment stakeholders to understand process needs and assist with system configuration to support those needs.
• Participate in system testing and improvement projects led by Enrollment Support or IT leadership.
• Identify opportunities for efficiency and communicate suggestions to senior team members.

Requirements

• 2–3 years of experience in Enrollment technology support, preferably in Workday.
• Familiarity with Workday modules and business process configuration.
• Strong attention to detail and commitment to data accuracy.
• Ability to work independently and within a collaborative team environment.
• Proficiency with Microsoft Excel and comfort learning reporting tools.
• Effective verbal and written communication skills.

Preferred Qualifications

• Exposure to multiple Workday Student modules such as Admissions, Records, Financial Aid, Advising.
• Workday certification or progress toward Workday Pro certification.

Core Competencies

• Admissions Guidance: Explains admissions steps clearly to students and families.
• Information Tracking: Tracks student information accurately in systems.
• Application Follow Up: Follows up with students to complete their applications.
• Interdepartmental Coordination: Coordinates with other departments to resolve enrollment barriers.
• Student Interaction: Maintains a friendly, helpful tone in all student interactions.

Pay

The salary range for this position is $64,525- $74,203 annually. The final salary offer will be determined based on the candidate's qualifications and experience.

Schedule

This position requires on-campus presence. To locate a Texas State Technical College campus near you, visit: https://www.tstc.edu/campuses.