Workday Student Analyst
About the role
Berklee seeks a Workday Student Analyst to support Workday Student operations across our campuses and online. Reporting to the Senior Director, Workday Strategy and Operations, the Workday Student Analyst will work closely with the Workday functional and technical leads, while technically supporting the Registrar and Academic Affairs. This position will collaborate with business partners to identify, recommend, and implement system improvements and enhancements, including reporting, dashboards, and configuration changes that will enable Workday to support Berklee's strategic and operational priorities. The role will also function as a quality assurance and change management advocate to manage Workday’s bi-annual release cycles. At Berklee, creativity, innovation, work-life balance, and mission-driven work guide our culture. Operating in a deeply student-centered environment, staff work collaboratively across teams to empower student success. Remote work is possible for this position.
Responsibilities
- Request Management & Troubleshooting: Support intake tickets for Workday student-related requests; support enhancement requests, reporting requests, brakes/fixes; and troubleshoot system issues, perform root-cause analysis, and implement permanent solutions.
- Module Configuration & Workflows: Maintain and configure Workday Student modules, including Admissions, Records, and Advising, and partner with