Workday Student Analyst

This position plays a key role in supporting and enhancing TSTC’s Workday Student system to strengthen operational efficiency and improve the overall enrollment experience. The successful candidate will serve as a knowledgeable Workday resource, responsible for maintaining system accuracy, troubleshooting issues, and assisting with configuration to meet evolving enrollment needs.

Responsibilities

• Demonstrate TSTC Core values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and members of the community.
• System Support & Configuration
  • Support the configuration and maintenance of Workday Student modules such as Admissions, Records, Financial Aid, and Advising.
  • Assist in testing system changes and implementing updates or enhancements.
  • Maintain business processes and configuration documentation.
• Data Integrity & Reporting
  • Maintain and audit employee data for accuracy and compliance within Workday.
  • Create and run basic to intermediate Workday Student reports and dashboards for internal use.
  • Assist in data analysis for Enrollment metrics and ad-hoc requests.
• Troubleshooting & User Support
  • Respond to and resolve routine Workday Student system issues and service requests.
  • Escalate more complex issues to senior analysts or IT, as needed.
  • Provide general support to Enrollment team members and end users on Workday Student functionality.
• Training & Documentation
  • Help develop user guides and training materials to support Workday Student adoption.
  • Provide basic training to new Workday Student users and serve as a resource for common system questions.
• Collaboration & Process Improvement
  • Work with Enrollment stakeholders to understand process needs and assist with system configuration to support those needs.
  • Participate in system testing and improvement projects led by Enrollment Support or IT leadership.
  • Identify opportunities for efficiency and communicate suggestions to senior team members.

Requirements

• 2–3 years of experience in Enrollment technology support, preferably in Workday.
• Familiarity with Workday modules and business process configuration.
• Strong attention to detail and commitment to data accuracy.
• Ability to work independently and within a collaborative team environment.
• Proficiency with Microsoft Excel and comfort learning reporting tools.
• Effective verbal and written communication skills.

Preferred Qualifications

• Exposure to multiple Workday Student modules such as Admissions, Records, Financial Aid, and Advising.
• Workday certification or progress toward Workday Pro certification.

Skills

• Admissions Guidance: Explains admissions steps clearly to students and families.
• Information Tracking: Tracks student information accurately in systems.
• Application Follow Up: Follows up with students to complete their applications.
• Interdepartmental Coordination: Coordinates with other departments to resolve enrollment barriers.
• Student Interaction: Maintains a friendly, helpful tone in all student interactions.

Pay

The salary range for this position is $64,525–$74,203 annually. The final salary offer will be determined based on the candidate's qualifications and experience.

Schedule

This position requires on-campus presence. Campus locations can be found at https://www.tstc.edu/campuses.