Workday PSA Lead

About the role

The Workday PSA Lead is a member of the Workday Services team supporting and enhancing the existing Workday deployment. This role will grow as we further deploy and expand our Workday PSA and integrated applications for both geographic coverage and capability.

Responsibilities

• Be the WPP subject matter expert on Workday PSA and integrated applications
• Build the capability to make changes without support from our Workday partners
• Resolve assigned tickets for Workday PSA and integrated applications
• Develop assigned enhancements from concept to delivery working with other functional Workday resources
• Maintain expertise on new functionality/features/capabilities in Workday and wider industry/PSA/technology trends
• Expert in the art of the possible with Workday and providing creative solutions
• Safeguard global design standards and principles against competing requests for change
• Make recommendations for continuous improvement including using technologies such as AI and RPA

Requirements

• Minimum 7-10 years global ERP support experience in a complex organization and ability to manage workload and prioritize effectively to meet customer expectations
• Strong technical knowledge of configuration, reporting and integrations in Workday
• Outstanding understanding of professional services processes and systems in a global organization
• Team leadership and mentoring a growing team
• Strong ability to inspire, engage, and coach a diverse team of direct reports and create an inclusive culture across geographical boundaries
• Develop trusted relationships with key stakeholders in IT and cross the wider WPP business, investing time to understand their needs, and helping to breakdown any siloes or resistance to deliver desired business outcomes
• Creative solutioning and strong problem-solving skills
• Excellent interpersonal and communication skills both with technical and non-technical audiences

Qualifications

Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://mybenefits.wpp.com/public/welcome for more details.

Benefits

Base salary range: $75,000 - $180,000 USD

Pay

Base salary range: $75,000 - $180,000 USD

Schedule

We adopt a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Equal Opportunity Employer

We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Privacy Notice

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.