Workday HCM Test Lead
GlobalPoint · New York, New York, United States · 4 mo ago
On-siteQuality AssuranceFull-time
Key Responsibilities
- Own end-to-end Workday HCM testing activities (customer-side) across the implementation lifecycle, including system, integration, UAT, and go-live readiness.
- Lead and organize HCM testing activities, providing structure, coordination, and accountability.
- Develop and maintain test strategies, test plans, schedules, and execution approaches aligned to program milestones.
- Lead and actively participate in hands-on test execution, defect triage, retesting, and readiness assessments.
Advisory & Consulting Role
- Act as a consultative partner to the client and program leadership, advising on best practices for Workday HCM Core configuration, testing, and operations.
- Apply deep understanding of Workday methodology, including its strengths and limitations, and proactively supplement standard artifacts and processes where necessary.
- Identify risks and gaps early and recommend pragmatic mitigation strategies to keep the program on track.
Documentation & Operational Readiness
- Support the development of artifacts required for the production operating model, ensuring testing outputs align with post-go-live support needs.
- Contribute to the creation of documentation that supports:
- End-user and administrator training
- Transition to steady-state production operations
Collaboration & Scope
- Collaborate closely with functional, technical, and business stakeholders across the U.S. and Canada.
- Ensure testing approaches reflect U.S. and Canada regulatory and operational requirements.
Required Qualifications
- Extensive experience as a Workday HCM advisor and test lead or equivalent role on full life-cycle Workday implementations.
- Proven ability to balance hands-on execution with leadership responsibility.
- Strong knowledge of Workday HCM modules and end-to-end business processes.
- Deep familiarity with Workday implementation methodology, including where additional rigor or artifacts may be required.
- Demonstrated consulting mindset with the ability to be advisory, pragmatic, and delivery-focused.
- Experience supporting testing activities through go-live and transition to production.
- Excellent communication, stakeholder management, and documentation skills.
Preferred Qualifications
- Experience supporting US/Canada centric Workday implementations.
- Prior experience contributing to training enablement and production support documentation.
- Experience working in complex, multi-workstream or large enterprise implementations.