Jobs · Quality Assurance · New York

Workday HCM Test Lead

GlobalPoint · New York, New York, United States · 4 mo ago
On-siteQuality AssuranceFull-time

Key Responsibilities

  • Own end-to-end Workday HCM testing activities (customer-side) across the implementation lifecycle, including system, integration, UAT, and go-live readiness.
  • Lead and organize HCM testing activities, providing structure, coordination, and accountability.
  • Develop and maintain test strategies, test plans, schedules, and execution approaches aligned to program milestones.
  • Lead and actively participate in hands-on test execution, defect triage, retesting, and readiness assessments.

Advisory & Consulting Role

  • Act as a consultative partner to the client and program leadership, advising on best practices for Workday HCM Core configuration, testing, and operations.
  • Apply deep understanding of Workday methodology, including its strengths and limitations, and proactively supplement standard artifacts and processes where necessary.
  • Identify risks and gaps early and recommend pragmatic mitigation strategies to keep the program on track.

Documentation & Operational Readiness

  • Support the development of artifacts required for the production operating model, ensuring testing outputs align with post-go-live support needs.
  • Contribute to the creation of documentation that supports:
    • End-user and administrator training
    • Transition to steady-state production operations

Collaboration & Scope

  • Collaborate closely with functional, technical, and business stakeholders across the U.S. and Canada.
  • Ensure testing approaches reflect U.S. and Canada regulatory and operational requirements.

Required Qualifications

  • Extensive experience as a Workday HCM advisor and test lead or equivalent role on full life-cycle Workday implementations.
  • Proven ability to balance hands-on execution with leadership responsibility.
  • Strong knowledge of Workday HCM modules and end-to-end business processes.
  • Deep familiarity with Workday implementation methodology, including where additional rigor or artifacts may be required.
  • Demonstrated consulting mindset with the ability to be advisory, pragmatic, and delivery-focused.
  • Experience supporting testing activities through go-live and transition to production.
  • Excellent communication, stakeholder management, and documentation skills.

Preferred Qualifications

  • Experience supporting US/Canada centric Workday implementations.
  • Prior experience contributing to training enablement and production support documentation.
  • Experience working in complex, multi-workstream or large enterprise implementations.

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