Work Study Usher

About the role

Ushers create a welcoming environment for patrons to Kingsbury Hall and the friendly faces of UtahPresents. They efficiently prepare the space and then ensure patrons, artists, and staff have a safe and enjoyable experience from the time their ticket are scanned, to the safe departure from the venue. In the event of emergency, Ushers are tasked in communicating safety procedures and working together to enact the safety plan.

Responsibilities

• Assist the House Manager with event setup and tear down in the lobbies, auditorium, and exterior of the building.
• Scan tickets to verify validity, and direct attendees to their destination. Resolve seating issues as needed.
• Provide clear direction, maintain order, and prevent panic in a crisis.
• Hand out programs and answer questions.
• Enforce venue policies.
• Keep the theatre property clean and free of debris.
• May cross-train and work as a Box Office Cashier, Concessions, Merchandise Seller, or Crossing Guard as staffing needs require.

Qualifications

Excellent customer service and human relations skills; the ability to work independently, exercise judgment, and resolve issues. May be required to stand for a number of hours at a time, lift 10 lbs., and/or walk up and down stairs multiple times.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels: Event Support Specialist, I: Requires little to no related experience.

Preferences

No Experience Required. Previous experience in crowd management or ushering a plus.

Work Schedule

The work schedule can vary based on event schedules and are frequently on nights, weekends, and sometimes holidays. An average shift is 3-4 hours. Shifts are managed via an online scheduling application and are voluntarily accepted by the employee, not assigned by the employer.

Pay Rate

$15.00 per hour

Eligibility

This job posting is only available to University of Utah students who have been awarded a Federal Work-Study Award for the current year. Before hire, this employer will confirm that you have received a Federal Work-Study Award for the current year.