WoodSpring Suites Knoxville-Front Desk Evening shift - $15/hr

Role Responsibilities

• Assisting guests efficiently, courteously and professionally at all times
• Maintain a high level of service and hospitality
• Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
• Post guest charges, collect payments and follow all cash handling procedures as required by Concord
• Handle guest mail and messages with respect to privacy and professionalism
• Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
• Be a great communicator to various departments and management on guest comments and concerns
• Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
• Have full knowledge of hotel safety and emergency procedures

Why Concord?

We value our associates and strive to hire the BEST associates in the market. Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We offer a fun work environment and many opportunities for growth and engagement.

Pay

Hourly rate is $15.00

Schedule

Part-Time position available with Evening Shift

Qualifications

We are looking for people that have a passion to serve others!

Benefits

We are an EEO employer and maintain a drug-free workplace.