Woodlands 02 (Market) eStores - In-Store Shopper - Part time

About the role

As an eStore In-Store Shopper, you'll select, sort, and unload items to complete eCommerce online orders.

Responsibilities

• Selects merchandise from sales floor to complete customer online orders
• Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas
• Uses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers
• Makes decisions on customers¿ behalf if requested item is unavailable
• Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed
• Returns extra / unwanted products to their proper in-store location
• Communicates continuously with department Managers and Partners to locate product
• Minimizes shrink through careful handling of product
• Follows Standard Operating Procedures (SOPs); achieves productivity standards
• Performs eStore Curbie duties, as needed
• Sanitation / Stocking / Food Safety: Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
• Gathers baskets and picks up trash inside and outside eStore as needed
• Maintains / stocks bag areas
• Organizes carts / maintains cleanliness within the eStore
• Maintains standards for safety and sanitation

Qualifications

• Age Requirement: 16+
• Work Experience: 3+ months of experience as a Curbie or related experience - Required
• Experience in personal shopping a plus - Preferred
• Strong customer service skills - Required