eStores - eStore In-Store Shopper - Part time

About Central Market

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country is our sumptuous selection of everything edible. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie’s wonderland. Our commitment beyond the plate unites families and communities, preserves cultures, and starts new traditions. Each store is a true market—a place to exchange goods, services, and ideas for those passionate about food.

Responsibilities

• Selects merchandise from the sales floor to complete customer online orders.
• Sorts and unloads selected merchandise into refrigeration, frozen, or dry storage holding areas.
• Uses a digital tool to select items, pack and stage orders, and retrieve orders for customers.
• Makes decisions on customers’ behalf if requested items are unavailable.
• Provides superior customer service; answers product-related questions, locates products, and assists in-store customers as needed.
• Returns extra or unwanted products to their proper in-store location.
• Communicates continuously with department managers and partners to locate products.
• Minimizes shrink through careful handling of product.
• Follows Standard Operating Procedures (SOPs) and achieves productivity standards.
• Performs eStore Curbie duties as needed.
• Complies with federal, state, and company regulations for product freshness, food safety, and sanitation.
• Gathers baskets and picks up trash inside and outside eStore as needed.
• Maintains and stocks bag areas, organizes carts, and ensures cleanliness within the eStore.
• Maintains standards for safety and sanitation.

The responsibilities outlined above describe the general nature and level of work but are not exhaustive. Duties may be modified at any time based on business needs, and employees may be required to perform other job-related tasks as requested by their supervisor.

Requirements

• 16 years of age or older.
• 3+ months of experience as a Curbie or related experience (required).
• Experience in personal shopping (preferred).
• Strong customer service and communication skills (required).
• Ability to make effective decisions on behalf of the customer with limited information (required).
• Ability to prioritize and handle cross-functional tasks (required).
• Ability to work a flexible schedule (required).
• High school diploma or GED (preferred).
• Completion of all required training upon hire (e.g., Alcohol Seller’s Training) (required).

Physical Demands & Working Conditions

• Perform in a fast-paced work environment requiring detailed work and precision.
• Work with customers and stay attentive to their needs.
• Work a flexible schedule based on business needs.
• Work in varying conditions, including exposure to hot, wet, and/or cold environments.
• Constantly walk, reach at waist, and grasp.
• Frequently reach at knees, push/pull with arms.
• Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, and perform fine motor movements.
• Demonstrate the ability to lift 55 lbs and manage in excess of 55 lbs using a manual pallet jack multiple times per day.

Measurements for frequency are defined as: Constantly (5.5+ hours per 8-hour day), Frequently (2.5–5.5 hours per 8-hour day), Occasionally (0–2.5 hours per 8-hour day). Partners must never lift beyond their safe limit; assistance or breaking down items is required for heavy loads.