Women, Infants, and Children (WIC) Administrative - 61053181 - (Horry County)

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity.

Responsibilities

• Provides administrative support for the WIC program under the management of the WIC Administrative Services Coordinator.
• Performs specialized clerical duties in other areas of the health department as required.
• Engages in direct contact with the public and agency staff, requiring independent judgment in applying office procedures and Federal, State, and local regulations and policies.
• Provides patient services:
  • Greets patients promptly, professionally, and courteously.
  • Obtains appropriate information and screens for eligibility following program guidelines, Federal, State, and local policies and procedures.
  • Provides accurate information needed by patients for participation in the WIC Program according to guidelines.
  • Utilizes all components of the WIC computer program and follows system security protocols.
  • Maintains complete confidentiality and displays cultural competence at all times.
  • Issues benefits per program policies and procedures.
• Completes and maintains daily and monthly WIC reports.
• Completes Voter Registration Declination Forms according to program guidelines.
• Assists in maintaining the formula logbook to ensure all formula is accounted for.
• Maintains and processes patient records according to policies and procedures.
• Follows documentation processes if the WIC Management Information System is not functional.
• Performs various assigned duties, including:
  • Mailing participant notifications.
  • Scheduling participants for appointments and ensuring the clinic site is adequately supplied with necessary forms and supplies.
  • Assisting with telephone and front desk coverage as needed.
  • Providing overall support for health department activities on-site and in the community.
• Attends staff conferences and in-services as assigned.
• Participates in disaster preparedness activities during hazardous weather or declaration of emergency; designated as an essential employee and subject to duty and/or call on a 24-hour basis.
• Other duties as assigned.

Requirements

• High school diploma (related clerical experience may be substituted).
• At least two (2) years' experience in a responsible office setting or an associate degree in secretarial science or related field and one (1) year of experience in a responsible office setting.
• Ability to travel within and outside of the Pee Dee service area for training or work purposes using a state car or personal vehicle.
• Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered, subject to approval by the DPH Chief Human Resources Officer or their designee.
• Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript; an official, certified copy will be required prior to hiring.
• Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Preferred Qualifications

• Bilingual in Spanish and English.

Benefits

• 15 days Annual (Vacation) Leave per year.
• 15 days Sick Leave per year.
• 13 Paid Holidays.
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• S.C. Deferred Compensation Program available.
• Retirement benefit choices:
  • State Retirement Plan (SCRS).
  • State Optional Retirement Program (State ORP).

Enrollment in one of the listed retirement plans is required for all FTE employees.

Schedule

• Hybrid work option may be available after 12 months of employment for approved positions.