Women, Infants, and Children (WIC) Administrative Team Leader - 61008843

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity. Headquarters location negotiable.

Responsibilities

• Perform a variety of duties in the WIC clinic, including direct supervision of the WIC Administrative Team at the Colleton and Holly Hill Health Departments.
• Collaborate with all disciplines and administration to ensure effectiveness and efficiency in service provision in a culturally competent and customer-friendly environment.
• Supervise and instruct WIC team members on proper WIC guidelines.
• Maintain audits, conduct training, maintain training records, and manage EPMS for individual staff.
• Provide and document feedback and appraisals for staff.
• Deliver culturally competent customer service while greeting and interviewing public health clients according to WIC program and agency policies.
• Answer telephones and schedule appointments as necessary.
• Process information, complete medical records, and enter client data into applicable electronic applications or SCWIC systems as mandated.
• Ensure staff compliance with program and agency guidelines for issuance of eWIC cards in the SCWIC system and Farmers' Market benefits.
• Follow established guidelines for customer service and cultural competency, ensuring staff adhere to WIC Program Customer Service Complaint procedures.
• Attend relevant program and agency training and meetings.
• Ensure necessary materials and resources are available for administrative staff.
• Prepare and submit required reports as mandated or requested.
• Complete all other duties as assigned.

Requirements

• A high school diploma and work experience directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.
• Ability to type at a corrected rate of 35 WPM.
• Some positions require a valid driver's license and a good driving record.
• Applicants indicating college credit or degree(s) may upload an unofficial transcript; an official, certified transcript or diploma will be required prior to hiring.
• Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered, subject to approval by the DPH Chief Human Resources Officer or their delegate.

Preferred Qualifications

• WIC experience preferred.

Benefits

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children
• S.C. Deferred Compensation Program available
• Retirement benefit choices:
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

Enrollment in one of the listed retirement plans is required for all full-time employees.

Schedule

• Hybrid work option may be available after 12 months of employment for approved positions.