Women, Infants, and Children Administrative Specialist II - 61137219

Job Responsibilities

Embraces Service, Inspires Innovation, Promotes Teamwork, Pursues Excellence, and Advances Equity.

• Completes intake and outtake of patient data, utilizes program data systems and Outlook systems.
• Interviews individuals and determines if applicants meet the identification, residency and income requirements for eligibility with the WIC program.
• Processes information, updates client profiles, assists with registering to vote, referrals as appropriate, completes WIC record, completes data collection and entry into the SCWIC system.
• Provides support to WIC clients through eWIC to include card activation/issuance and issues Farmers' Market benefits.
• Assists with required WIC program reports to include non-participation, discharge reports, Motor Voter, etc.
• Provides quality customer service in a culturally competent manner in face-to-face and telephone encounters and maintains client confidentiality.
• Ensures official DPH forms are placed in the proper record order in accordance with DPH policy.
• Interviews clients per clinic guidelines and establishes client record.
• Fulfills WIC program security per policy and procedures.
• SUBMIT PCAS and other required program reports monthly by designated deadlines.
• Participates in emergency or major disasters to expedite services to the public as outlined in the DPH/Region Plan.

Minimum And Additional Requirements

• A high school diploma.
• Related clerical experience may be substituted for a high school diploma.
• At least two (2) years of administrative experience, or an associate's degree in secretarial science or a related field and one (1) year of experience which includes public contact.

Preferred Qualifications

• Bilingual (English/Spanish) and customer service experience in a clerical environment.

Additional Comments

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

The South Carolina Department of Public Health offers an exceptional benefits package for Temporary Grant positions that includes:

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.

Click here for additional information.

S.C. Deferred Compensation Program available (S.C. Deferred Compensation)

Retirement benefit choices

• *State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.