Administrative Specialist II / 61007365

Job Responsibilities

The Agency's mission is to be boldly innovative in improving the health and quality of life for South Carolinians. This position is located in Localized Eligibility Processing (LEP), Marion County. This is an in-office role and not a telecommute or remote position.

• Affords administrative assistance to eligibility staff to improve efficiency in case processing.
• Performs administrative duties such as assisting clients, screening applications and resolving problems.
• Provides internal customer services by working in harmonious relationships and developing sound solutions to accomplish the S.C Department of Health and Human Services mission (The Department).
• Demonstrates positive, cooperative and professional relationships and customer service with staff, co-workers, customers, providers, administrators, the general public, and all stakeholders.
• Maintains dependability/reliability/time management by reporting to work on time, by meeting work schedules & deadlines and completing job tasks effectively and efficiently.
• Affords administrative assistance to eligibility staff to improve efficiency in case processing.
• Screens applicants, makes appropriate referrals, answers questions & resolves problems.
• Adheres to all agency policies, HIPAA Medicaid Confidentiality rules.
• Maintains inventory of supplies/forms. Prepares supply order. Prepares reports as requested. Maintains filing system.
• Opens/date stamps/reads/research incoming mail and distributes to appropriate staff daily and prepares outgoing mail. Delivers mail between offices as directed.
• Performs emergency preparedness duties or activities as required.
• Attends meetings and training sessions as required.
• Makes and keeps schedules, completes tasks timely and reports to work timely.
• Performs other duties as assigned.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

Minimum And Additional Requirements

• A high school diploma.
• Related clerical experience may be substituted for a high school diploma.
• Occasional overnight travel.
• Sitting or standing for long periods of time.
• Lifting requirements: 20 lbs.
• In-office role.

Preferred Qualifications

• Knowledge of laws, regulations and policies relevant to the agency of employment.
• Must be able to perform routine administrative duties.
• Exercises discretion in applying policies and procedures.
• Adheres to all agency policies, HIPAA Medicaid Confidentiality rules.

Additional Comments

Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail. The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited to lactation), national origin, age (40 or older), disability or genetic information.

Note

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

Supplemental Questions

• Would you be willing to accept a salary of $30,700?
• Do you have a high school diploma/GED?
• Do you have related clerical experience?
• Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD214 Form with your job application in order to qualify and claim this preference.
• How did you hear about this career opportunity?