Administrative Specialist II (61036199)

Responsibilities

• Serves as the first point of contact for customers seeking Dorchester County, state road maintenance assistance and welcomes visitors by greeting them in person or on the telephone.
• Screens, directs and refers incoming telephone calls.
• Assists with transit radio communication.
• Conducts intake of customer work requests, reviews the submitted information for accuracy and determines if additional items are needed.
• Accurately keys data received into the agencies utilized systems or programs and scans related documents for electronic forwarding/filing purposes.
• Updates work requests as needed.
• Serves as a procurement cardholder.
• Orders and maintains office supplies, maintenance crew supplies, and road maintenance supplies as directed and adhering to all state procurement cardholder guidelines.
• Serves as backup to the Administrative Assistant and Supply Specialist III in obtaining quotes from vendors, researching state contracts, creating shopping carts, purchase orders and goods receipts adhering to all state procurement policies and procedures to procure supplies and services for the operational functions of Dorchester Maintenance.
• Operates and maintains office equipment.
• Assists with maintaining an accurate electronic filing system.
• Assists with records retention and file room organization.
• Assists in time administrator duties in the absence of the Administrative Assistant.
• Assists in emergency and inclement weather operations in a state maintenance office; may include being available for extended hours or 12‑hour shifts.
• Performs other related duties as assigned.

Requirements

• High school diploma or an approved acceptable equivalence.
• Motor vehicle operator’s license required.
• Physical demands: sitting or standing at a desk for extended periods and working on a computer; may be required to lift up to 30 lbs.
• May be required to work outside of normal work schedule, especially during inclement weather and/or other departmental‑related emergencies.