Wish Experience Intern

Description This internship provides candidates the opportunity to experience the magic of Make-A-Wish firsthand by assisting with the onboarding and welcoming of wish families. Interns will work directly with our wish coordinators to help ensure each family feels supported and informed as they begin their wish journey. Daily Assignments May Include Mailing wish journey booklets and other important correspondence to wish familiesEntering wish family information into our database systemMaking welcome calls to families to introduce them to our program and provide key informationConducting outreach to families we are actively trying to contactOther duties as needed Time Commitment: 10-15 hours per week (hybrid work experience), including one weekly in-office day on Thursdays. The cycle runs from 1/7/2027, through 5/20/2027. Official start date is on Thursday, 1/7/2027, with mandatory in-person intern orientation at 9:30am. Benefits An internship at Make-A-Wish Illinois provides a unique opportunity to see how a renowned nonprofit organization runs from the inside. In addition to the learning opportunities outlined in the internship description, interns also have the opportunity to: Participate in connection sessions with each member of our executive leadership teamParticipate in skill-building workshops and check-ins lead by Human ResourcesBuild working relationships cross-departmentally with staff and fellow interns Contribute to our mission of granting wishes for children with critical illnessesReceive recognition from supervisor(s) and staff during cycle closeout celebration Requirements Skills and Abilities: Excellent oral and written communication skillsProficiency with Microsoft Word and ExcelStrong attention to detail and organizational skillsAbility to work in a fast-paced, collaborative environmentDesire to contribute to the mission of Make-A-Wish Preferred Qualifications: Coursework pertaining to or experience with children, social work, medicine/nursing, customer service Additional Requirements Must be currently enrolled in a college or university academic programMust be able to commute to our downtown Chicago office located at 200 W Monroe St, Suite 1801 Chicago, IL 60606 and be onsite weekly on ThursdaysMinimum age for all internships is 18Selected candidates will be asked to participate in a criminal background check