Wireless Retail Store Manager Georgetown, TX
RedLion Mobility · Georgetown, TX · 3 days ago
On-siteManagementFull-time
Key Responsibilities
- Sales & Product Knowledge
- Oversee daily store operations
- Merchandise, manage inventory, and handle product launches
- Analyze performance data and identify growth opportunities
- Upsell and cross-sell products to maximize sales
- Manage financial oversight, cash handling, and audits
- Comply with policies and procedures
- Team & Organizational Success
- Partner with marketing on local events, promotions, and seasonal campaigns
- Recruit, hire, train, and develop a high-performing sales team
- Build a collaborative, accountable, performance-driven culture
- Ensure the team stays current on products, promotions, and technology updates
- Customer Experience
- Maintain high customer satisfaction and NPS standards
- Resolve escalated customer concerns quickly and professionally
- Keep the team updated on products, promotions, and technology updates
- 3-5 years of retail management experience
- Experience in wireless, broadband, or consumer electronics, including selling mobile, home internet, TV, and voice services
- Proven success driving sales, leading high-performing teams, and using performance metrics
- Strong leadership, communication, coaching, analytical, and problem-solving skills
- Proficiency in Microsoft Office
- A high school diploma or GED; an Associate or Bachelor's degree is a plus
- Flexible availability, including evenings, weekends, and holidays
- Reliable transportation and willingness to travel within a 35-mile radius
- Eligible to work in the United States
- Bilingual in Spanish (preferred)