Wireless Retail Sales Specialist - Tulsa., OK

About the role

At Consumer Cellular, we're redefining retail! We're on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you're someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here.

What You Will Do

• Create a welcoming, comfortable store environment where every guest feels valued.
• Build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation.
• Sell devices, plans and services, translating technology into simple, real-world conversations.
• Manage guest appointments and proactively review customer accounts to recommend the best plans and offers.
• Ensure accounts are accurate and well-documented while delivering a seamless, professional experience every time.

What You Will Need

• A high school diploma.
• Minimum 6 months of retail customer service experience (wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Flexible availability, including evening and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies.

Pay & Benefits

Data (in accordance with the Equal Pay and Opportunities Act)
Minimum Salary: $36,750
Maximum Salary: $46,200
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.