Wireless Retail Sales Specialist - Midwest City, OK

About the role

At Consumer Cellular, we're redefining retail! We're on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you're someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here.

Responsibilities

• Create a welcoming, comfortable store environment where every guest feels valued.
• Build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation.
• Sell devices, plans, and services confidently, translating technology into simple, real-world conversations.
• Manage guest appointments and proactively review customer accounts to recommend the best plans and offers.
• Ensure accounts are accurate and well-documented while delivering a seamless, professional experience every time.

Requirements

• A high school diploma.
• Minimum 6 months of retail customer service experience (wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel, and PowerPoint).
• Flexible availability, including evening and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.

Qualifications

• Passport (if traveling internationally).
• Driver's license (if driving company vehicle).

Skills

• Customer service skills.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking skills.
• Effective communication and interpersonal skills.
• Ability to handle confidential information.

Benefits

• Competitive base pay with potential for shift differential, overtime, and bonus pay.
• Bonus eligibility is subject to active employment and compliance with company policies at the time of payout.
• Medical insurance (98% company-paid for full-time employee only coverage).
• Dental and Vision insurance (100% company-paid for full-time employee only coverage).
• 401(k) company match of 100% up to 6% of your pay.
• Discounted Consumer Cellular wireless phone plan for employees.
• Paid Time Off (PTO) available following a 30-day waiting period.
• Flexible Spending Accounts (FSA) for health care and dependent care expenses.
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid).
• Long-Term Disability insurance (100% company-paid).
• Employee Assistance Program (100% company-paid).
• Education reimbursement.
• Employee rewards program.

Pay & Benefits

• Minimum Salary: $36,750
• Maximum Salary: $46,200

Contact Information

For additional questions about the selection process, please contact the Talent Acquisition team. For more information about Consumer Cellular, visit our website at ConsumerCellular.com.