Wire Transfer Specialist I

Primary Duties And Responsibilities

• Process outgoing domestic and international wire transfer transactions in accordance with established policy and procedures.
• Review wire transfer requests for accuracy and validate authorizations.
• Perform callback verification to confirm transaction details and authenticity of transactions.
• Process incoming wire transfers received through the Federal Reserve Bank and ensure timely credit to customer accounts.
• Monitor account/transaction activity to identify potential fraudulent wire transfer requests.
• Perform research related to wire transfer investigations as requested by customers and business units.
• Perform daily reconciliations with the Federal Reserve and other correspondent banks.
• Maintain business and consumer Wire Transfer Agreements and customer information files.
• Process domestic collection items.
• Post entries and reconcile general ledger accounts associated with wire transfer and foreign exchange fees.
• Ensure Compliance regulations are being met.
• Communicate both written and verbally with all levels of management, commercial and retail customers, branches, vendors, Federal Reserve and other corresponding banks.

Qualifications

• Must be a detailed-oriented individual with strong communication/interpersonal skills.
• Absolutely must be self-motivated and show initiative in new learning opportunities.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office.
• Learn to work with updated technology (i.e. Online Banking etc).
• Must have a strong ability to prioritize and manage multiple tasks on a continued basis.
• Experience with Digital Products.
• Experience within the financial services industry, preferably in banking.
• Absolutely must have the ability to prioritize multiple tasks effectively.

Education And/or Experience Requirements

• A high school diploma or equivalent required.
• Banking/wire knowledge is a preferred.

Benefits

• A competitive commission plan.
• Health Insurance.
• Dental Insurance.
• A 401K and DC Plan for your retirement.
• LTD & Life Insurance.
• Paid illness time.
• Day Care Reimbursement.
• Tuition Assistance for graduate and undergraduate programs.
• An Award Winning Wellness program.
• and much more!