Jobs · Information Technology · Maryland

Windows System Administrator 2 - TS/SCI w/ Poly

Amentum · Fort Meade, MD · 4 days ago
On-siteInformation TechnologyFull-time

About the role

Amentum is seeking a Windows SA for a new prime contract based out of our Maryland office.

Responsibilities

  • Support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manage IT system infrastructure and any processes related to these systems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
  • Configure and manage UNIX and Windows (mostly Windows) operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
  • Manage the daily activities of configuration and operation of IT systems.
  • Provide assistance to users in accessing and using IT systems.
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning.
  • Provide in-depth experience in trouble-shooting IT systems.
  • Detail analysis and feedback to agency management and internal customers for escalated tickets.

Requirements

  • Clearance Required: TS/SCI Poly
  • Minimum Education: Bachelor's degree in Computer Science, Cyber Security, IT Engineering or related field is required. In lieu of a Bachelor's degree, four (4) additional years of work-related experience may be substituted for a total of twelve (12) years.
  • Minimum Years of Experience: Ten (10) years’ experience as a SA on programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. In lieu of a Bachelor's degree, four (4) years of additional SA experience may be substituted for a total of fourteen (14) years of experience.

Qualifications

  • Compliance with DoD 8570.01-M with a minimum certification of IAM Level I is required.

Other Responsibilities

  • Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment.
  • Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction.
  • Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.

Benefits

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retail benefits (including 401(k) matching)
  • Education reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance

Compensation

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

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