Wild Ridge - Guest Services Specialist
Spiritual Formation
Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.
With direction from supervisor, develop an annual personal spiritual growth plan.
Facilitate devotionals with summer interns.
Interpersonal Relationships
Help build relationships that reflect the character of God with guests, staff, vendors and neighbors, fostering healthy community.
Build relationships that reflect the character of God with guests, staff, vendors and neighbors, fostering healthy community.
Develop relationships with summer assigned staff and leadership of school season groups.
Foster healthy, cooperative relationships with other departments at camp.
Talent Development
Through a consistent and accountable evaluation process, we identify and provide opportunities for staff in continuing education, leadership development, career-pathing and cross-training.
Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
Train and supervise summer interns.
Identify and encourage candidates from Summer Staff and Intern group that have potential as future camp staff.
Embracing Excellence
Standing on the platform of national standards and metrics, we gladly prepare an environment that glorifies Jesus Christ.
Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations in one or more of the following areas: program support, audio-visual systems, rides, challenge courses, waterfront, recreation or medical.
Pursue continual improvement in areas above of responsibility.
Training Expectations
Participate in national training events related to the areas supervised, such as sound training or challenge course training as well as training PACE calls.
Camp Or Job Specific Working Conditions
If applicable, see attached document.
Education
BA/BS degree or equivalent life experience.
Qualifications And Experience Required For The Job
Demonstrate understanding of Young Life ministry, strategy and mission.
Spiritual maturity.
Self-starter who takes initiative.
Ability to organize and prioritize tasks and manage time.
Ability to communicate a sense of warmth, hospitality, and concern for all guests, vendors and staff.
Job Specific Working Conditions
Wild Ridge is a resort-quality Young Life outreach camp under development overlooking the Gauley River near Summersville Lake, where thousands of kids will experience the Gospel.
Nearby Summersville (20 minutes away) offers a local Young Life area and churches, while Fayetteville (30 minutes away), home to New River Gorge National Park, offers restaurants and tourism.
Our growing team values thoughtful communication, trust built through relationships, and individualized hospitality to each other and our guests.
We strive for healthy people (our staff), healthy ministry (guests), and healthy operations (facilities).
Working at Wild Ridge will require flexibility, innovation, and determination in order to solve problems, build and enhance operational systems, and work collaboratively with staff from the field, development, and construction departments.
They need to be able to manage "what is" while having a vision and patience for "what is to come."
As we prepare for our opening in July 2027, we are looking for an innovative leader to join our Guest Services team and assist in cultivating a culture of hospitality and excellence.
This role is dedicated to creating welcoming and valued environments for campers, leaders, and volunteers.
Responsibilities are split between Guest Services (75%)—where you will serve as the Challenge Course Supervisor and oversee A/V systems —and Housekeeping (25%).
Preferred qualifications include prior experience managing A/V systems and serving as a Certified Operator at a Young Life challenge course.
Join a team committed to professional excellence, personal growth, spiritual development, and the mission of introducing adolescents to Jesus Christ and helping them grow in their faith.
In the U.S., the standard base pay range for this role is outlined below.
This base pay range is for the U.S. and is not applicable to locations outside of the United States.
The anticipated salary rate for this position can range from $30,060 - $38,300 depending on relevant education, experience, and location.