WIC Bilingual Office Clerk/WIC Services Associate Trainee

About the role

Entry-level paraprofessional position within the Family Health | Women, Infants and Children (WIC) Program located at 791 Aquahart Road, Glen Burnie, MD 21061, providing services such as income eligibility determination, health screening, referrals, and basic nutrition education to WIC clients.

Responsibilities

• Manage the WIC Program English and Spanish phone lines
• Schedule appointments
• Respond to email inquiries
• Provide program information
• Perform precertification interviews with prospective clients
• Perform a wide range of clerical support tasks
• Translate WIC education materials to Spanish and assist with translation during nutrition counseling sessions
• Maintain FMNP activities per State WIC policies and procedures
• Determine income eligibility, conduct health screenings, make health care and other referrals, and provide basic nutrition education
• May require travel to locations throughout the County

Requirements

• High School Diploma or Equivalency (GED)
• Must be bilingual in Spanish and English
• Two years of customer service experience in health or human service delivery, performing tasks such as program eligibility determination, health screening, client referral services or nutrition education
• Completion of 60 credit hours from an accredited college or university may be substituted for the experience requirement

Preferred Qualifications

• Preference given to candidates who are bilingual in Spanish
• WIC experience is preferred

Benefits

• Participation in the County’s group health plan including prescription, dental, and optical
• Paid holidays and sick leave
• Optional deferred compensation program at employee's own expense

Pay

$21.00 per hour

Schedule

Monday - Friday, 8:00 a.m. - 4:30 p.m.