Wholesale Support Representative

About the role

ECS Tuning is seeking a motivated and results-driven sales professional to join our company. The Wholesale Support Representative will focus on driving rapid sales growth in the B2B channels, while providing exceptional service to customers.

Responsibilities

• Drive retention and loyalty with existing customer accounts
• Build and maintain trust, respect, and brand loyalty with customers
• Provide world-class customer service
• Identify customer needs and represent the company professionally
• Manage customer communications, order entry, and order management
• Support B2B customers by placing and managing orders

Requirements

• Minimum 2+ years of experience in sales or customer service
• Proactive communicator and innovator with strong organizational skills
• Highly capable of problem-solving and comfortable with feedback
• Technical background in the automotive industry is a plus

Qualifications

The ideal candidate will have a customer-centric approach, be able to build strong relationships, and demonstrate a commitment to excellence in all aspects of the job.

Skills

• Excellent communication and interpersonal skills
• Strong organizational and problem-solving abilities
• Ability to work independently and manage multiple tasks
• Technical knowledge in the automotive industry is beneficial

Benefits

At ECS Tuning, we offer a competitive compensation package, including a comprehensive benefits program, professional development opportunities, and a supportive work environment.

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

The position is based out of the Company's Wadsworth, OH headquarters and requires flexibility to meet the demands of the role.