Whiskey Host - Tour Guide
Willett Distillery · Bardstown, KY · 2 mo ago
On-siteCustomer ServiceFull-time
Primary Responsibilities
- Greet guests warmly and provide helpful instructions
- Develop and guide walking tours of the historic Willett property and conduct educational product tastings
- Serve customers, providing thoughtful product recommendations based on consumer preferences, facilitating purchase transactions and stock products
- Maintain the inviting appearance of the property by regularly cleaning, organizing and replenishing surroundings
- Assemble and serve a limited menu of coffee and espresso drinks for customers
- Assemble and serve a limited menu of cocktails for interested customers
- Provide hospitality and table service to guests utilizing the patio area
- Perform daily logistics and cleaning tasks each morning and before closing
- Look for efficiencies, improvements and creative solutions to improve the guest experience
Requirements
- The ability to establish relationships and guide a memorable experience beyond replication is central to this position
- Must demonstrate an unwavering positive attitude, with a strong commitment to honesty, work ethic and selfless teamwork
- Must be kind and fun at all times
- Ideal candidates are interested in continual education with a healthy curiosity in the whiskey industry, constantly seeking information and further readings
- As a small family owned business, respectful behavior, teamwork and flexibility are essential for success
- All staff members are required to look for opportunities to assist fellow employees and encourage coworkers daily
- Must be 21 or older to apply
- High School Diploma required
Benefits
- Health insurance
- Vision insurance
- Life insurance
- Dental programs
- Paid time off
- Merchandise discounts