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Wellness Representative - Park Slope Brooklyn

Restore Hyper Wellness · Brooklyn, NY · 3 days ago
On-siteOTHRFull-time

This franchise is independently owned and operated. All hiring decisions are made by the franchise management.

About the role

We're looking for Client Experience & Sales Specialists (Hyper Wellness Representatives) who are passionate about helping people live healthier lives. As the heartbeat of the studio, you’ll be the first person every client meets, the concierge for studio activities, and the driver of outbound client outreach and sales. This is a client-facing sales and experience role where you set the tone for the entire studio.

Responsibilities

  • Sales & Client Growth
    • Conduct studio tours and confidently present and close service packages and memberships
    • Own outbound client outreach: re-engage past clients, follow up on leads, and drive rebookings
    • Consistently hit membership, package, and retail sales targets
    • Serve as the go-to expert on Restore's services to sell with confidence
  • Client Experience
    • Greet and assist clients, and manage phone, text, and voicemail follow-up
    • Handle booking, scheduling, rescheduling, and cancellations
    • Onboard new clients: waivers and POS profile setup
    • Educate clients on services, medical benefits, precautions, and at-home care
  • Studio Operations & Culture
    • Open and/or close the studio, keeping it safe, clean, and welcoming
    • Represent Restore's mission and Hyper Wellness lifestyle in every interaction
    • Help build a studio culture where every team member feels valued and recognized

Requirements

  • Passion for health and wellness
  • At least one year of customer service experience in a retail environment
  • Comfortable working weekends
  • Strong communication and collaboration skills
  • Comfortable and motivated by consultative selling

Benefits

  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Wellness resources
  • 401(k)
  • Bonus based on performance
  • Employee discounts
  • Competitive hourly salary plus bonuses
  • Flexible schedules
  • Fun, wellness-focused work environment
  • Free and discounted wellness treatments

About the company

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. We help people from all walks of life feel better and perform at a higher level so they can do more of what they love. This franchise has 5 locations across Westchester and Brooklyn.

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