WELLNESS NAVIGATOR

About the role

The Wellness Navigator at Santa Barbara Neighborhood Clinics (SBNC) plays a crucial role in increasing community awareness and participation in SBNC services and programs. This position also provides patients and clients with assistance with referrals to outside community services, enrollment into Medi-Cal and Covered CA, and ensures that patients overcome any obstacles in accessing care.

Responsibilities

• Become familiar with all clinical and educational programs and services offered by SBNC and other health providers.
• Makes contact with non-profits, schools, SBCC/UCSB, churches and other service groups to create contacts to support outreach efforts.
• Provide individuals and families with referrals to community services and non-profit services in the community.
• Aid individuals and families in making appointments for specific low cost or free services, such as CHDP, Family PACT, Every Woman Counts, EyePACS, and chronic disease prevention classes, etc.
• Design and facilitate SBNC’s Teen Health Advocates Program.
• Aid with the CenCal Diabetes SMART Program.
• Aid with Diabetes Nutrition Classes.
• Aid with EyePACS Program.
• Provide HIV and Hepatitis C education to patients and other members in the community.
• Perform outreach duties such as presentations, attend fairs or community events, door to door outreach, distributions of flyers to businesses, attend intermittent clinics, etc.
• Attend and represent SBNC at community meetings and collaborative partner meetings.
• Maintain SBNC Health Promotion Services Department statistics and provide monthly reports.
• Check email upon arrival every morning and throughout the day to keep himself/herself informed of day to day functions and important communications with administration and clinic staff.
• Provide presentations on SBNC services (medical, dental, behavior health and enabling services) at parent meetings, community events, health fairs, etc.
• Create flyers/materials to advise community about clinical services/programs, and set-up a regular distribution schedule.
• Work cooperatively with Administration to publicize events and programs through the media.
• Work cooperatively with Administration on community awareness and donor events.

Qualifications

• High school diploma or equivalent.
• AA Degree or some college experience preferred.
• Demonstrated interest in healthcare, community education and related issues through additional training/education.
• Minimum of one year administrative assistant experience required or related experience and/or training; or equivalent combination of education and experience.

Skills

• Bilingual in English/Spanish.
• Bicultural preferred.
• Computer skills and working knowledge in the use of standard software such as Windows, Word, Excel and PowerPoint.
• Skill in developing promotional materials.
• Inclusive approach to all potential patients.
• Possess existing community contacts with target communities.
• Able to work independently.
• Demonstrated ability to lead, direct and organize both small and large educational groups.
• Demonstrated ability to prioritize workload and multi-task.
• Strong interest in working with the public.

Physical Demands

• May be required to lift objects weighing up to 35 pounds.
• Sitting in a normal seated position for extended periods of time.
• Reaching by extending hand(s) or arm(s) in any direction.
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s).
• Communication skills using the spoken word.
• Ability to see within normal parameters.
• Ability to hear within normal range.
• Ability to move about.

Certification/License

• Reliable transportation required and valid driver’s license and auto insurance.