Wellness Desk Supervisor

Responsibilities

• Assists other staff at Richland Pointe, including filling in for shifts as needed.
• Assists in Retail Sales Promotions.
• Ensures that the reception areas are professional in appearance.
• Assists members in a friendly, proactive, and efficient manner with appropriate follow-up as necessary.
• Maintains a positive and professional relationship with all members.
• Orders supplies (desk and coffee station) for the Wellness Desk.
• Communicates up-to-date pertinent information to members and guests.
• Assists in preparation of monthly staff schedules.
• Operates POS system and fitness class reservation software as needed.
• Trains staff on the use of point of sale system.
• Maintains reports as requested by the Manager.
• Assists in answering the telephone and delivers messages to appropriate staff.
• Assists in the sale of merchandise and takes special orders.
• Assists with displaying merchandise.
• Works collaboratively with all Richland Pointe associates and resources.
• Assists Richland Pointe Fitness and Spa in daily duties as needed.

Requirements

• Strong verbal and written communication skills.
• True desire to satisfy the needs of all members in a fast-paced environment.
• Provide excellent customer service and attention to detail.
• Maintain positive ongoing relationships with Reynolds Members.
• Represent the company with integrity and dedication.
• Ability to interact with all members and guests effectively with tact and diplomacy.
• Basic mathematical and calculator skills.
• Strong follow-through skills.
• Computer skills preferable.
• Must be able to meet members in a friendly, courteous manner.
• Current CPR/First Aid (or willing to receive within 90 days).
• Must have the ability to lift a minimum of 25 lbs.

Benefits

• Medical, dental, vision, and life insurance.
• Paid time off: 1 week paid vacation after 6 months; after 90 days, 3 sick & personal days, and 10 holidays.
• 401(k) with company match.
• Flexible spending and health savings accounts.
• Long-term and short-term disability (LTD and STD).
• Employee discounts: food, retail merchandise, boat rentals.
• Golf privileges.