Wellness Coordinator Front Desk

Key Responsibilities

• Build relationships with patients by confidently recommending wellness plans, memberships, and care packages.
• Meet and exceed individual and clinic sales goals through patient education and exceptional customer service.
• Greet, check in, and engage every patient, creating a warm, welcoming, and professional first impression.
• Manage the daily flow of patients to ensure an organized and efficient clinic experience.
• Answer phone calls, schedule appointments, and assist patients with questions and membership needs.
• Re-engage inactive patients and members through phone calls, texts, and other outreach efforts.
• Maintain accurate patient records and process transactions using our clinic software.
• Aid in local marketing initiatives, community events, and patient outreach.
• Keep the front desk and reception area clean, organized, and inviting.
• Work closely with chiropractors and team members to deliver an outstanding patient experience.

Qualifications

• High school diploma or equivalent required
• Minimum one year of customer service and sales experience preferred
• Strong phone, computer, and multitasking skills
• Energetic, motivated, and confident in a goal-driven environment
• Positive attitude with a team-oriented mindset
• Must be able to stand/sit for long periods and lift up to 50 pounds
• Office management or marketing experience is a plus

Schedule

Applicants must be available to work full-day shifts (10:00 AM–7:00 PM) and have open availability to work weekdays and weekends as scheduled.

Compensation and Benefits

• $15 per hour, depending on experience
• Bonus potential
• Opportunities for future growth and development

Why Join Us

When you join The Joint, you're not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.

Business Structure

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.