Weekend On-Call Coordinator

Benefits

• 401(k) matching
• Competitive salary
• Flexible schedule

What You’ll Be Doing

• Answer agency phone calls and monitor voicemail, email, and Text-Em-All messages
• Respond promptly and professionally to clients, families, caregivers, and prospective clients
• Document new client inquiries in the Intake Summary Form and notify the owner
• Cook up caregiver scheduling, including filling call-offs and open shifts
• Ensure all next-day shifts are fully staffed by the end of each on-call day
• Report client, family, or employee concerns — as well as any incidents — to supervisory staff
• Participate in a weekly client status call with office staff and nurses

What We’re Looking For

• Strong communication skills and the ability to interact effectively with clients, families, caregivers, and prospective clients
• Detail-oriented with excellent customer service abilities
• Able to manage multiple tasks and meet time-sensitive needs
• Resident of the Washington, DC metro area
• Availability for occasional weekday off-hours support is a plus

Compensation

$100.00 per day