Weekend On-Call Coordinator
Home Care Association of America · McLean, VA · 1 mo ago
OTHR$100/hrPart-time
At ComForCare, our employees are the heart and soul of what we do. We celebrate successes, support one another, and build meaningful relationships — and we’re proud to be recognized as a certified Great Place To Work®. We are seeking a dependable and compassionate Weekend On‑Call Coordinator to support our clients, their families, and our caregiving team. This role ensures smooth operations during off‑hours and plays a key part in maintaining exceptional care.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Competitive salary
- Flexible schedule
Responsibilities
- Answer agency phone calls and monitor voicemail, email, and Text‑Em‑All messages
- Respond promptly and professionally to clients, families, caregivers, and prospective clients
- Document new client inquiries in the Intake Summary Form and notify the owner
- Coordinate caregiver scheduling, including filling call‑offs and open shifts
- Ensure all next‑day shifts are fully staffed by the end of each on‑call day
- Report client, family, or employee concerns — as well as any incidents — to supervisory staff
- Participate in a weekly client status call with office staff and nurses
Requirements
- Strong communication skills and the ability to interact effectively with clients, families, caregivers, and prospective clients
- Detail‑oriented with excellent customer service abilities
- Able to manage multiple tasks and meet time‑sensitive needs
- Resident of Northern Virginia
- Availability for occasional weekday off‑hours support is a plus
Pay
$100.00 per day
Schedule
- Remote position – work from home (must reside in Virginia)
- Flexible part‑time schedule – at least two weekends per month