WEEKEND Hotel Night Auditor Overnight Shift 11pm-7am $18 Hourly
Schulte Hospitality Group · Windsor, CT · 13 mo ago
ManagementFull-time
Job Duties
- Identifies and resolves problems in a timely manner.
- Develops alternative solutions, uses reason at all times.
- Customer Service - Manages difficult or emotional customer situations.
- Responds promptly to customer needs, requests for service and assistance.
- Delivers requested items to guests as needed.
- Team Work - Contributes to building a positive team spirit.
- Treats others with respect and consideration regardless of their status or position.
- Communicates with the housekeeping department about room status and availability.
- Organizational Support - Follows policies and procedures.
- Applies feedback to improve performance.
- Maintains accuracy or daily deposits.
- Maintains confidentially.
- Maintains a current room status report in case of emergency.
- Able to deal with frequent change, delays or unexpected events.
- Responsible for cash drawer content and transactions during the shifts.
- Maintains the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift.
- Makes cash drops in accordance with proper cash handling procedures.
- Maintains the lobby, ensuring it is well-maintained, properly lit, and with music at proper volume.
- Monitors hotel security camera system.
- Works nights, weekends, and holidays as needed.
Qualifications
- Previous Hotel Experience.
- Preferably HILTON PEP experience for 1 year.
- Knowledge of PMS.
- High School Diploma/GED.
Skills
- Ability to multi-task.
- Ability to communicate effectively verbally and in writing.
- Team player.
- Basic accounting/math skills.
Benefits
- Paid Time Off (PTO).
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one.
- Multiple Health Insurance and Life Insurance options.
- 401k Plan + Company Match.
- Paid Time Off.
- Employee Assistance Program.
- Discounts on event tickets, electronics, gym memberships + more.
Pay
Details will be discussed during the interview process.
Schedule
Night Auditor to join our team!