Night Auditor - Full Time - TownePlace Suites Dulles - starting at $18/Hour

Responsibilities

• Performs the manager-on-duty role during 3rd shift.
• Anticipates and responds to guests in a friendly and positive manner.
• Provides the highest level of service by performing tasks such as:
• Verifying billing and creating reservations.
• Processing special requests and assisting guests.
• Having knowledge of hotel property, local attractions, and hours of operation.
• Assists with audit responsibilities, including:
• Accurately balancing all revenue sources and completing daily financial reports.
• Processing no-show reservations and preparing financial reports for managerial review.
• Closing the financial day for the hotel.
• Manages financial results and cost control by:
• Following proper selling techniques to maximize room revenues.
• Maintaining room availability and following booking policies.
• Up-selling rooms and amenities and adhering to cost controls to reduce expenses and waste.
• Self-manages workload by:
• Planning, organizing, and prioritizing work duties.
• Completing assigned additional projects, stocking supplies, and assisting other overnight staff as needed.
• Maintains a clean and safe work area by:
• Complying with hotel emergency procedures.
• Following all hotel and department procedures for guest/associate incidents.

Requirements

• High school diploma or GED required.
• 2+ years prior guest service experience required, preferably in a hospitality setting.
• Prior night audit or accounting experience preferred.
• Excellent computer knowledge and communication skills needed.
• Attention to detail, customer focus, and ability to perform job duties in a fast-paced environment.
• Ability to lift, push, and pull up to 75 pounds on an occasional basis.

Qualifications

• Knowledgeable of hotel emergency procedures.

Skills

• Excellent computer knowledge.
• Communication skills.
• Attention to detail.
• Customer focus.
• Ability to perform job duties in a fast-paced environment.

Benefits

• EEO AA M/F/Vet/Disabled.

Pay

$18 - $19 an hour

Schedule

Not specified