Night Auditor - Part - Time - SpringHill Suites Dulles - starting at $18/hour

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, with over 130 years of operation. The Hospitality Group manages a portfolio of more than 20 business-class hotels under top brands, including properties like The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt, supported by a team of over 1,000 hospitality professionals.

About the role

This position is responsible for balancing and closing the previous business day’s financials, completing daily financial reports, and managing on-duty responsibilities during the overnight shift. You will make independent decisions, ensure security protocols are followed, and assist guests in a friendly, professional manner while upholding the high standards of B. F. Saul Company Hospitality Group and TownePlace Suites.

Responsibilities

• Perform manager-on-duty duties during the 3rd shift, responding to guests in a friendly and positive manner while providing the highest level of service.
• Process check-ins, check-outs, verify billing, create reservations, and handle special guest requests.
• Assist guests with knowledge of hotel property, local attractions, and hotel services, working independently or as part of a team to meet guest needs.
• Follow the guest service recovery program to resolve issues effectively.
• Accurately balance all revenue sources and complete daily financial reports, including processing no-show reservations and preparing reports for managerial review.
• Close the financial day for the hotel and ensure proper handling of cash and financial transactions.
• Monitor room availability, enforce booking policies, and use upselling techniques to maximize room revenue.
• Adhere to cost controls, reduce expenses, and ensure proper use of equipment.
• Plan, organize, and prioritize work duties to meet required workload, including assisting with additional projects, stocking supplies, and supporting overnight staff.
• Follow all company work rules, department procedures, and attend required meetings.
• Maintain a clean and safe work area in compliance with brand, local, state, and federal regulations.
• Follow procedures for guest and associate incidents and be knowledgeable of hotel emergency protocols.

Requirements

• High school diploma or GED required.
• 2+ years of prior guest service experience, preferably in a hospitality setting.
• Prior night audit or accounting experience preferred.
• Excellent computer knowledge and communication skills.
• Attention to detail, customer-focused mindset, and ability to work in a fast-paced environment.
• Ability to lift, push, and pull up to 75 pounds on an occasional basis.

Pay

$18 - $18 an hour. The actual base pay offered is determined by qualifications, relevant experience, skills, education, certifications, and other professional licenses held.

Benefits

• Healthcare benefits.
• 401(k) plan.
• Short-term and long-term disability coverage.
• Basic life insurance.
• Bonus plans.