Night Auditor - Part Time - Holiday Inn Dulles - Starting at $21/hour
About the role
B. F. Saul Company Hospitality Group, a subsidiary of the largest private real‑estate company in the Washington, D.C. area, operates more than 20 business‑class hotels for top brands such as InterContinental, Marriott, Hilton, and Best Western, as well as The Watermark Hotel, The Hay‑Adams Hotel, and Perch Putt. This position balances and closes the previous business day, completes daily financial reports, and serves as the person‑in‑charge during the overnight shift, ensuring sound judgment, independent decision‑making, and adherence to security protocols while delivering high‑quality guest service.
Responsibilities
- Guest Service
- Perform the manager‑on‑duty role during the 3rd shift.
- Anticipate and respond to guests in a friendly, positive manner, providing the highest level of service.
- Process check‑ins and check‑outs, verify billing, create reservations, and handle special requests.
- Assist guests with knowledge of hotel property, local attractions, and outlet hours.
- Work independently or as part of a team to meet guest needs and support other departments as required.
- Follow the B. F. Saul Company Hospitality Group guest service recovery program.
- Audit
- Accurately balance all revenue sources and complete daily financial reports.
- Process no‑show reservations and prepare financial reports for managerial review.
- Close the financial day for the hotel.
- Financial Results and Cost Control
- Apply proper selling techniques and strategies to maximize room revenue.
- Monitor room availability, enforce restrictions, and follow booking policies and procedures.
- Drive sales and maximize revenue by up‑selling rooms and amenities.
- Follow B. F. Saul Company Hospitality Group procedures for cash handling and financial transactions.
- Use equipment properly and adhere to cost‑control measures to reduce expenses and waste.
- Self/Workload Management
- Plan, organize, and prioritize duties to produce the required volume of work.
- After completing financial tasks, work on assigned projects, stock supplies, and assist other overnight staff as needed.
- Adhere to general work rules and department procedures; attend required department and hotel meetings.
- Safety/Risk Management
- Maintain a clean and safe work area in compliance with brand, local, state, and federal regulations.
- Follow procedures for guest/associate incidents and be knowledgeable of hotel emergency procedures.
Required Skills and Experience
- High school diploma or GED required.
- 2+ years prior guest‑service experience, preferably in a hospitality setting.
- Prior night‑audit or accounting experience preferred.
- Excellent computer knowledge and communication skills.
- Strong attention to detail, customer‑focused attitude, and ability to work in a fast‑paced environment.
- Ability to lift, push, and pull up to 75 pounds on an occasional basis.
Schedule
Standard hours are 11 PM – 7 AM with varying days off based on operational needs.
Pay
$21 – $21 per hour. The actual base pay offered is determined by variables such as the applicant’s qualifications, years of relevant experience, distinctive skills, level of education, certifications, or other professional licenses.
Benefits
- Healthcare benefits
- 401(k) retirement plan
- Short‑term and long‑term disability coverage
- Basic life insurance
- Bonus plans