Webber - Third Party Claims Coordinator - Infrastructure Management

About the role

Initiates claims against individuals or companies and follows them through until full payment is received.

Responsibilities

• Receives, audits, and maintains the documentation packet from Emergency Response Coordinators which outlines accidents that have damaged highway property, including:
  • Incident/Accident Report
  • Police Report
  • Statement of Charges
  • Pictures, if applicable
• Initiates claims against offending parties.
• Monitors and responds to ongoing questions or requests for additional information.
• Makes arrangements for payment options with uninsured/underinsured parties.
• Initiates small claims processes for unpaid claims.
• Initiates bad debt write-offs.
• Documents actions by accessing and entering data into Excel Access database.
• Assists in providing monthly reports for Project Administrators.
• Avoids legal challenges by complying with federal, state, and local legal requirements.
• Positively contributes to a diverse, inclusive, and fair work environment, free from discrimination, bullying, and harassment.
• Carries out all duties in line with Company policies and procedures.
• Completes work in a safe, efficient, and accurate manner.
• Performs other duties as assigned.

Requirements

• Demonstrates innovation and creative problem-solving skills.
• Ability to use discretion in handling confidential information.
• Ability to prioritize and complete a high volume of work and manage multiple projects.
• Proficient use of Microsoft Suite Software.
• Strong written and oral communication skills.
• Demonstrated ability to work collaboratively with leadership and staff across all functional areas of the business.

Qualifications

• High School or GED required; 2 years of college preferred.
• 3-5 years of experience; insurance industry experience preferred.

Work Conditions

Approximately 100% performed in a climate-controlled internal office environment working under normal office conditions.

About Ferrovial

Ferrovial is a global leader in infrastructure, listed on the Nasdaq-100 Index (US) and IBEX 35 (Spain), and a member of the Dow Jones Sustainability Index and FTSE4Good. Operating in more than 15 countries with a workforce of over 22,000 professionals, Ferrovial’s business units include Highways, Airports, Construction, and Energy.

Webber, part of Ferrovial Construction, is a leading construction company specializing in heavy civil, waterworks, energy, and infrastructure management. Headquartered in Houston, Texas, Webber operates across the United States and Canada, supporting various project models including design-bid-build, design-build, alternative delivery models, and public-private partnerships (P3). Webber also has an in-house engineering services department to optimize building efficiency and quality using innovative construction methods and BIM technology.

Benefits

• Global and cross-business unit mobility with development processes designed for professional growth.
• Comprehensive benefits package rewarding hard work and dedication.
• Initiatives supporting physical and psychological health.
• Cutting-edge productivity tools like Microsoft Copilot.
• Collaborative and inclusive culture valuing every voice and celebrating diversity.