Web Services and Digital Strategy Coordinator

Responsibilities

• Design and implement a user-friendly, visually appealing, and intuitive website structure for the main district site and all school-based sites.
• Manage and configure the CMS, including user accounts, roles, permissions and security settings.
• Ensure website uptime, performance, security, and integration with other district systems.
• Perform regular site backups, updates, and maintenance checks.
• Troubleshoot and resolve technical issues related to websites and their associated services.
• Ensure all website content and functionality adhere to WCAG 2.1 AA standards for accessibility.
• Establish and enforce district-wide content policies, brand/style guides, and approval workflows.
• Work with district and school staff to train them on content creation, editing, and timely publishing within the CMS.
• Cook up and coordinate the translation of key website content as needed to meet the needs of the diverse school community.
• Routinely review and reorganize website menus and pages to ensure critical information is easy to locate.
• Maintain and provide regular reports to the district leadership on website performance and engagement.
• Develop and deliver training sessions and documentation for school staff on how to effectively use and manage their school-specific pages within the district website content management system.
• Serve as the primary technical resource and contact for all website-related questions and support requests across the district.

Requirements

• Minimum of Associates or Bachelor's degree, or certification in web development and administration, digital media design, graphic design, or a communications related field.
• 3+ years of professional experience preferred in managing, developing, and maintaining large-scale websites, preferably for an educational institution or public-sector organization.
• Preferred experience in a PreK-12 school district environment.
• Expert proficiency with a major Content Management System (e.g., Finalsite, WordPress, Drupal, Joomla, Apptegy, etc).
• Solid understanding of HTML, CSS, JavaScript, and web graphic design principles.
• Demonstrated experience with web accessibility standards (WCAG 2.1 AA).
• Excellent written and verbal communication skills, including the ability to communicate complex technical concepts to non-technical users.
• Strong organizational, project management and time-management skills.
• Experience with graphic design tools (e.g., Adobe Creative Suite).
• Experience with developing and implementing content strategies that align with organizational goals and best practices for presentation of information on the web.
• Able to manage several projects/requests simultaneously, as part of a supportive, collaborative and collegial workplace.