Online | Client Services Coordinator
Destination Careers · Boston, MA · 4 mo ago
RemoteRemoteBusiness DevelopmentFull-time
Responsibilities
- Assist clients with general questions, planning support, and coordination of booking details
- Provide excellent customer service through email, phone, and messaging
- Support clients with organizing trip preferences, dates, and experience options
- Help gather information needed for itineraries, reservations, and service selections
- Maintain accurate client and booking notes within our systems
- Communicate professionally to ensure a smooth, positive travel-related experience
- Support follow-up, confirmations, and administrative tasks
- Work collaboratively with the team to ensure client satisfaction
Skills & Qualifications
- Strong communication and customer service skills
- Ability to work remotely and manage your own schedule
- Organized, detail-oriented, and comfortable using online tools
- Professional, reliable, and self-motivated
What We Provide
- No prior experience required — full training provided
- Comprehensive training and ongoing support
- Access to online tools, systems, and resources
- Flexible remote schedule
- One-on-one guidance to help you grow
- Supportive team environment
Work Environment
This remote role offers flexible hours and involves assisting clients with planning needs, coordinating details, and helping create smooth, enjoyable experiences. This position is performance-based and ideal for individuals who enjoy travel-related work and independent scheduling.