Coordinator, Client Services

About the role

The Corporate Real Estate Operations group is responsible for day-to-day engineering, client and production services, and oversees leased and owned facilities to ensure business is conducted in a clean, safe, and efficient work environment while protecting and enhancing the value of the Company’s physical assets.

Responsibilities

• Client services support
  • Assists Facilities Operations Associate Director and Supervisor with multiple upkeep projects, on-campus events, and emergency responses as required.
  • Performs monthly building inspections documenting facilities-related needs to develop associated work orders.
  • Responds to off-hour emergencies as needed.
• Janitorial/Housekeeping Support
  • Assists the team managing contracted Housekeeping Services and provides direction and coordination of vendors’ supervisory and attendant staff.
  • Coordinates special housekeeping projects (campus events set-up/break-down) and emergency responses.
  • Supervises contracted Housekeeping and Janitorial Services for the ESPN Connecticut campus and assists with reconciling invoices for all housekeeping/janitorial activities.
  • Validates and reviews daily housekeeping shift reports; provides analysis and reports to ESPN management.
  • Oversees and coordinates cleaning equipment repairs as required.
  • Assists with the coordination of snow removal on ESPN properties (seasonal).
• Conference/Event Support
  • Provides conference planning support for conference room set-ups and events at ESPN Connecticut-based properties.
  • Oversees second-shift conference room layout conversions (follow-up and communications).
• Café Operations Support
  • Provides operations support for the Associate Director for any food and beverage needs.

Skills

• Strong verbal and written communication skills.
• Adaptable with the flexibility to work well under pressure.
• Detail-oriented.
• Strong customer service skills.
• Able to work with all levels of staff and vendors.
• Ability to perform tasks independently within established guidelines.
• Fluency in Spanish highly recommended.

Requirements

• High School Diploma.
• 2 years of experience in facilities or operations, working in maintenance operations of a multiple-building complex.
• In-depth knowledge of proper use of maintenance supplies and equipment.
• Valid driver’s license in the state of Connecticut.
• Microsoft Office (basic programs).
• Intermediate or better knowledge of Excel.
• SAP Casual Buyer.
• SharePoint knowledge.

Schedule

Sunday - Thursday, 2:30 P.M. – 11:00 P.M., with the ability to adjust working hours as necessary.

Pay

The hiring range for this position in CT is $49,200.00 - $66,000.00 per year. The base pay offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.