Weapons Technician

About the role

GoGun is seeking a hands-on Technician / Warehouse Manager to support technical service, repairs, product development, shop operations, and content support across our product lines.

Responsibilities

• Diagnose, service, repair, and test airguns, crossbows, and related products.
• Track incoming repairs, document issues, communicate status updates, and ensure timely completion.
• Help customers troubleshoot product issues and determine whether repairs, replacement parts, or warranty support are needed.
• Maintain repair records and help improve internal repair workflows.
• Create or support instructional videos explaining product use, setup, service, and repair.
• Help develop written manuals, guides, FAQs, and troubleshooting resources.
• Support YouTube and/or TikTok production by building props and targets, scouting locations, ordering materials, and coordinating with collaborators or influencers.
• Contribute ideas for content that improves customer trust and reduces support burden.
• Receive, organize, count, and store products, parts, tools, and supplies.
• Pick, pack, and prepare shipments.
• Cook up shipments with carriers, brokers, and freight forwarders as needed.
• Order spare parts, shop supplies, and packaging materials.
• Maintain inventory levels and help prevent stockouts, delays, and fulfillment errors.
• Aid in product design, prototyping, testing, and refinement.
• Build prototypes, fixtures, targets, jigs, and small production runs.
• Perform light assembly, kitting, and quality control.
• Work with manufacturers and vendors to help move products from idea to market.
• Help ensure vendors have accurate specifications, feedback, and deadlines.
• Keep the shop, tools, equipment, and work areas organized, safe, and fully usable.
• Perform routine maintenance on tools and equipment, including 3D printers and related shop systems.
• Maintain parts, consumables, and workstations in ready-to-use condition.

Requirements

• Strong mechanical aptitude and comfort using hand tools and shop equipment.
• Ability to diagnose problems, learn technical systems quickly, and work independently.
• Good written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and follow through without close supervision.
• Comfort working in a fast-changing small-business environment.
• Experience repairing airguns, crossbows, bicycles, automotive components, drones, firearms, archery equipment, or other mechanical products.
• Experience in warehouse, shipping, inventory, or fulfillment operations.
• Experience with 3D printing, CAD, prototyping, or light fabrication.
• Experience making instructional content, product demos, or workshop videos.
• Familiarity with Shopify, shipping software, spreadsheets, or basic inventory systems.

Qualifications

• College degree is not required, but relevant experience is valued.
• Experience with crossbows, airguns, bicycles, automotive components, drones, firearms, archery equipment, or other mechanical products is beneficial.
• Ability to lift and move boxes, parts, and equipment as needed.
• Ability to stand, bend, and work with tools for extended periods.
• Ability to work safely in a shop and warehouse environment.

Skills

• Strong mechanical aptitude and comfort using hand tools and shop equipment.
• Ability to diagnose problems, learn technical systems quickly, and work independently.
• Good written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and follow through without close supervision.
• Comfort working in a fast-changing small-business environment.
• Experience repairing airguns, crossbows, bicycles, automotive components, drones, firearms, archery equipment, or other mechanical products.
• Experience in warehouse, shipping, inventory, or fulfillment operations.
• Experience with 3D printing, CAD, prototyping, or light fabrication.
• Experience making instructional content, product demos, or workshop videos.
• Familiarity with Shopify, shipping software, spreadsheets, or basic inventory systems.

Benefits

• Free crossbows, airguns, and slingshots.
• Opportunity to appear in YouTube videos with 250,000+ views, if desired.
• Opportunity to work closely with product development and help shape new releases.
• Flexible, high-ownership environment with room to grow as the company grows.