Jobs · Marketing · New Jersey

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DARCARS Automotive Group · Englewood, NJ · 1 mo ago
Marketing$150k/yrFull-time

About the Role

As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.

In This Role, You Will

  • Conduct business in a professional and ethical manner
  • Follow DARCARS approach to selling (including but not limited to):
  • Greet customers with a welcoming attitude and listen to their needs
  • Describe operations and features of vehicles matching customer's needs via in-person or virtually
  • Follow DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
  • Suggest optional equipment, features, warranties, for customer to purchase
  • Correctly compute and quote sales price
  • Work with finance team to obtain financing, as needed
  • Complete all necessary paperwork
  • Arrange for delivery and registration of the vehicle
  • Address all customer concerns and ensure customer is satisfied
  • Maintain solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
  • Make an effective demonstration ride on a planned route
  • Develop and maintain future prospect and customer follow-up system
  • Participate in all required brand and DARCARS training
  • Utilize and familiarize with online digital retailing selling tools
  • May be required to use video tools to assist customers virtually with car buying process
  • In conjunction with the General Manager, develop personal income goals consistent with DARCARS standards and develop a strategy to consistently meet those goals
  • Comply with DARCARS policies and procedures
  • Other duties as assigned

Qualifications

  • Excellent communication skills with both customers and DARCARS employees
  • Demonstrated commitment to customer service
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Previous sales experience preferred but not required
  • Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
  • Be able to work in a fast-paced environment
  • Be a team player
  • Must be able to work a flexible schedule, evenings and weekends
  • Must have a valid driver's license and acceptable safe driving record
  • High school diploma or equivalent (GED)
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screen (background)
  • Bilingual in Korean is a plus

Benefits

  • Closed on Sundays
  • Comprehensive Benefits Plan including 401k
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives
  • Internal career advancement opportunities

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